Privacy Policy
Last updated: April 2026
1. Introduction
Dealix ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our website and the Dealix platform.
2. What Data We Collect
We collect information you provide directly and information collected automatically as you use our service:
Information You Provide:
- Account Information: Name, email address, company name, and password when you create a Dealix account
- Profile Data: Additional profile information such as title, phone number, and company details
- Uploaded Documents: Files, documents, and content you upload to your data rooms
- Investor Session Tokens: Secure tokens generated for investors to access shared materials
- Communication Data: Messages, notes, and feedback you provide through the platform
Information Collected Automatically:
- Usage Data: Pages visited, documents accessed, time spent, engagement metrics, and analytics
- Device Information: Device type, operating system, browser type, and IP address
- Cookies & Tracking: Session cookies for authentication and user preferences
3. How We Use Your Data
We use the information we collect for the following purposes:
- Operating and maintaining the Dealix platform
- Providing customer support and responding to your inquiries
- Generating analytics and engagement reports for founders and investors
- Sending email notifications related to your account and fundraising activity
- Improving our products and services
- Complying with legal obligations
4. Data Sharing
We do not sell your personal information. However, we share data with trusted service providers to operate our platform:
- Clerk: Authentication and identity management
- Neon: Database hosting and management
- Resend: Email delivery and notifications
- Cloudflare: Content delivery and security
- Stripe: Payment processing (for paid plans)
All service providers are bound by confidentiality agreements and are contractually obligated to use your data only to provide services to us.
5. Investor Privacy Wall
A core feature of Dealix is our structural investor privacy wall. Investor notes, private workspace data, and investor-side activity are not accessible to founders by design. We implement technical and organizational measures to ensure this separation remains intact at all times.
6. Data Retention
We retain your personal information for as long as necessary to provide our services. Users may request deletion of their account and associated data by contacting us at privacy@dealix.ai. We will honor deletion requests within 30 days, subject to legal obligations to retain certain records.
7. Cookies
We use session cookies for authentication and to maintain your login state. We do not use tracking cookies, advertising cookies, or third-party analytics cookies that identify you personally. You can control cookies through your browser settings.
8. Security
We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your data. However, no security measure is completely foolproof, and we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information. Please contact us at privacy@dealix.ai to exercise these rights.
10. India - Data Protection
For users located in India, we comply with applicable data protection laws including the Information Technology Act, 2000 and related rules. We implement appropriate safeguards and only process personal information as permitted under Indian law.
11. European Union - GDPR
For users in the EU, we comply with the General Data Protection Regulation (GDPR). We process personal information only with a lawful basis, honor your rights under GDPR (including access, rectification, erasure, and data portability), and ensure data transfers are properly safeguarded. Our Data Protection Officer can be reached at privacy@dealix.ai.
12. Children's Privacy
Our service is not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@dealix.ai
Address: Dealix
United States